Refund policy

Our Promise

All GoKiddos items are made to order, just for you. Because every piece is printed on demand, we're unable to accept returns or exchanges for the following reasons:

• Wrong size ordered — please review our size guide before purchasing
• Change of mind
• Color variations between screen and print

When We'll Make It Right

We will send a free replacement or issue a full refund if your item arrives with any of the following:

• A manufacturing defect (e.g. misaligned print, stitching error)
• The incorrect item or wrong size sent by us
• Damage in transit

To request a replacement or refund, email us at hello@gokiddos.com within 30 days of delivery. Include your order number and a clear photo of the issue.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days. Please allow additional time for your bank or card company to process and post the refund.

Questions?

We're here to help. Email us at hello@gokiddos.com and we'll get back to you within 1–2 business days.